Manage the conversation
Social media marketing must involve both listening and engaging with customers. Schedule messages to keep the conversation going, listen and respond to what is being said and track the results and reach of your activities. The more engaged your audience, the more receptive they will be to your campaigns.
Interact with fans on your Facebook wall
Handle all your Facebook accounts from one tool. Participate in the conversation on the wall and monitor and reply to fans to increase engagement. You can view the timeline of schedule messages to ensure that your real-time interactions map well with planned wall posts around your campaigns.
Manage your Twitter accounts
You can manage multiple accounts within the channels area. Pull in the Twitter stream and see the number of followers and retweets for all the posts in your stream. Filter to see your mentions and the people that have retweeted your messages. Reply or retweet to the messages in your stream to engage customers.
Schedule messages on Facebook & Twitter
Schedule messages and publish across channels to keep your brand interacting with customers on social channels at all times of the day and week. Success requires planning and our tool puts you in the driving seat to manage that.
Track performance and reach
Get to understand who is sharing and commenting. Build up a detailed understanding of how your communications are being interacted with by followers and fans so that you can optimize your reach.
Interact with fans on your Facebook wall Manage your Twitter accounts Schedule messages on Facebook & Twitter Track performance and reach
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Monitor what is being published across the social web and use the conversation as a core part of your marketing on social channels. Integrate the voices of your fans across your online pages and make their content a core part of the brand experience that you offer.
Give your fans a voice
Harness the best of what is said from across the social web and publish it to your Facebook Pages or any website in your online portfolio.
Showcase their videos and photos
See what fans are publishing to flickr, Facebook, youtube and other social destinations and reuse their rich media content.
Make your fans the stars
By crowdsourcing content from across the social web, or from specific groups of advocates, you can feature your fans content and make them the stars of your campaigns.
Monitor feeds for fan content
Set up the feeds you want to monitor, including the whitelist and blacklist terms and the number of results you want to retrieve from your chosen networks.
Filter and curate the results
Filter and find things of interest you can save or publish to your pages or website with just two clicks. Curate the conversation to highlight the best interaction on social channels.
Give your fans a voice Showcase their videos and photos Make your fans the stars Monitor feeds for fan content Filter and curate the results
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